Embassy Suites by Hilton des Moines Downtown
Find the best Des Moines hotel for your dates, by price or preference
Compare deals for Embassy Suites by Hilton des Moines Downtown across hundreds of sites, all in one place
Look out for a deal with free cancellation or excellent ratings
Compare rooms and prices
Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
More about Embassy Suites by Hilton des Moines Downtown
Embassy Suites by Hilton des Moines Downtown
Embassy Suites Des Moines - On the River is the premiere all-suite hotel in the downtown Des Moines area, and the closest hotel to the Iowa State Capitol, the trendy East Village and the Court Avenue Entertainment District. The Principal Riverwalk is right outside our hotel door featuring walking paths and an ice-skating rink. Just a few steps away, the Simon Estes Riverfront Amphitheater is home to many concerts and fun festivals throughout the year. Many eclectic shops, restaurants, attractions and corporations are also within walking distance. The Embassy Suites Des Moines hotel features 234 two-room suites in an eight story tropical atrium and 16,000 square feet of flexible social and corporate meeting space, wireless high-speed Internet access throughout, and a beautiful, relaxing decor. Doozie's Bar and Grill offers fine American cuisine within a fun, sporty environment. A complimentary cooked-to-order daily breakfast and evening manager's reception add to the extensive list of amenities for which Embassy Suites hotels are known. All suites provide the security of electronic door locks and open to the lush atrium below.
Ratings and reviews
Traveler reviews
Comment: Apr 6, 2025
Stayed in: Apr 2025
Comment: Dec 30, 2024
Stayed in: Dec 2024
Disappointing stay.
No Becky, we thought we'd just stand here with our suitcases at 6 o'clock in the evening after a nine hour drive, for a bit of a lark.
I believe she did thank my husband for being a Diamond member, although I couldn't be sure since it was hard to hear much of anything she said, above the yelling from the obscene amount of teenagers milling around. So much for our quiet night away.
No apology for the chaos, let alone an explanation from Becky as to why the hotel was overrun. We had to find out for ourselves that there was a 'Bible Group' staying. My husband was coming down with a cold and asked if we could possibly get two beds instead of the king we had booked?
"No," said Becky, without even bothering to check.
Sigh.
After waiting for several elevators, which quickly filled up with hoards of raucous teens, we finally made it to our room on the second floor, with a view...of a crane.
I was about ready to simply leave, but my husband went back down to the front desk, and we were given a room on the top floor with a (very) partial view of the Capitol. The noise from the large group in the atrium penetrated the lounge area of the room, and from the bedroom, you could hear the people next door, which wasn't ideal considering their loud activities.
The couch was comfy, if rather unsightly with stains and a twelve inch rip in it. (See photos)
Housekeeping did a nice job considering what they had to work with. The rooms were clean, if a bit shabby. Breakfast was nice, and so were the breakfast ladies. The worst part of the stay was the complete and utter takeover of the hotel by the enormous 'Bible group'. They had absolutely ZERO consideration for other guests staying at the hotel and let their kids run wild, chasing each other from floor to floor, yelling and screeching. To top this off, they left the doors to their meeting in the conference room (right off the breakfast area) wide open so that during and after breakfast, we all had to endure their obnoxious, blaring music, singing and rowdy get-together. Their behavior was not the fault of the hotel, however management could have required them to close the doors to limit their intrusion on other paying guests who were TRYING to enjoy their breakfast.
Overall a very disappointing stay.
Hotel response
Comment: December 31
My sincere apologies for the poor service upon your arrival and for the inconsiderate guests who interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all our guests of hotel etiquette in an effort to provide everyone with a quiet and comfortable stay. I will be addressing these areas with our entire team to improve the guest experience. Your experience is not indicative of our norm, so I hope that you will consider a return visit. Again, on behalf of our entire team – I offer my apologies.
Sincerely,
Neil Ruditsky
General Manager
Comment: Mar 28, 2025
Stayed in: Mar 2025
Comment: Mar 20, 2025
Stayed in: Mar 2025
Comment: Mar 19, 2025
Stayed in: Mar 2025
Excellent location
101 East Locust Street, Des Moines, 50309, United States|2.09 km from Community, A Walgreens Pharmacy
10 things to dowithin 0.32 km
Transportationwithin 2.00 km
Airportwithin 6.95 km
Check in and check out
Check in from:
16:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast menu
Buffet, Boxed/packaged food
Breakfast options
American-style breakfast, Continental breakfast, English breakfast, Vegetarian breakfast
Breakfast price
Please contact hotel for price information
