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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast not available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
More about Shihlin 13House
Shihlin 13House
With a stay at Family House in Taipei (Shilin), you'll be within a 5-minute drive of Shilin Night Market and Taipei Confucius Temple. This hotel is 2.3 mi (3.7 km) from National Palace Museum and 3.6 mi (5.8 km) from Ningxia Night Market. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 4 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include complimentary bottled water and blackout drapes/curtains, and housekeeping is provided daily.
Ratings and reviews
Traveler reviews
Comment: Oct 8, 2023
Stayed in: Oct 2023
Comment: Aug 16, 2023
I asked the cleaning lady to get rid of the cockroach for me. She told me it wasn't her job. She eventually tried to help after I argued it was her job. She hit it and it ran under the wall paper and disappeared.
Checking in was confusing but that was partly due to language barrier.
The AC leaked so I had to put a towel under it. Luckily I put my laptop on the other side of the table.
Location is good. It's close to the metro, coffee shop and 7/11.
Comment: Dec 21, 2023
Stayed in: Dec 2023
Comment: Dec 16, 2023
Stayed in: Dec 2023
They asked for pre-payment via LINE but my phone could not receive the authentication code sent by my credit card.
Still, they charged my card (without telling me) under the business name Starbeauty Hotel and told me it was a mistake and that it would be refunded.
Arranged to pay by cash at 2:30pm on the day, arrived but no rep was there.
Rang and was told that they'd cancelled my booking because I hadn't paid!
Argued that they can't do that because it's a contract and we had a prior arrangement, besides, they would have charged me if I hadn't turned up. They then declined my calls.
Contacted Expedia, who tried to get in touch with the property but told me the property staff couldn't communicate in English.
Meanwhile, witnessed the maid wiping down everything with just the guests' white towels and stepping on the towels with her shoes to wipe the floor. It showed the level of cleanliness.
After more than an hour of anxious waiting, eventually, they got a cleaning maid to accept the cash payment.
I was given a room with split levels which was different to the single level quadruple room that I booked. It was adjacent to a shower next door and extremely noisy when someone used the bathroom. I complained but they refused to change the room.
Overall, a very stressful experience and an unpleasant stay. Save your sanity, go book somewhere else. This property should not be listed on Expedia
Comment: Oct 7, 2023
Location
No.13, Furong St., Shilin Dist.,, Shihlin District, Taipei, 111, Taiwan|7.12 km from city center
10 things to dowithin 2.33 km
Transportationwithin 7.35 km
Airportwithin 29.74 km
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast not available
Cash