Citadines Cebu City

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Fast facts

Check in from
14:00
Check out by
12:00
Breakfast
Breakfast available.
Pets
Pets allowed with extra charge.
Children
Children are welcome at this hotel.

Amenities

WiFi
Parking
Air conditioning
Airport Shuttle
Pool
Fitness Center

More about Citadines Cebu City

Citadines Cebu City

Citadines Cebu City is strategically located in the former site of Base Line and now the center of commercial and entertainment area in the city. Conveniently located near the business districts of Cebu Business Park and Cebu IT Park the residence is part of a development that comprises commerical and retail. With three apartment types- studio/ one-bedroom and loft- this 180-apartment serviced residence will surely be a great choice for the young executives and group travellers set to explore the Queen city of the south.

Ratings and reviews

Cleanliness
5.0
Location
4.5
Service
4.5
Rooms
4.5
Value
4.5
Sleep quality
4.5

Traveler reviews

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Mentioned by travelers
Family traveler

Comment: Jan 12, 2025

All staff are soooo friendly. Always greets you with a smile and sincere attitude. Fixtures are of excellent standard. We were able to cook. We were supplied with ample drinking water for our entire stay. We are very pleased with the service. Pool is of good size and very very clean. No smell of chlorine or strong chemicals. There is Robinsons on the ground for all grocery essentials and Abaca Baking is a plus. We will definitely come back. Kudos to all the staff for the warm welcome and excellent service!

Hotel response

Comment: February 26

Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with our friendly staff and excellent facilities. It's great to know that you enjoyed the cooking amenities, ample drinking water, and our clean pool. We're also pleased that you found the nearby Robinsons and Abaca Baking convenient. Your kind words mean a lot to us, and we look forward to welcoming you back soon. Kudos to our team for providing excellent service!
Solo traveler

Comment: Jan 29, 2025

A good surprise!

I am overall satisfied with my first-ever stay at an Ascott property. While I am familiar with their brands, I hadn’t had the opportunity to stay in one until my recent one-night visit to Citadines Cebu. I was pleasantly surprised by what I saw and experienced.
The room was spacious and equipped with features that set this property apart from others. It included a standard-sized refrigerator, a fully functioning kitchen, a jug of water, a good-sized bathroom, and many more amenities. The welcome treat with a handwritten note was a sweet touch. The well-appointed lobby, inviting pool, gym, and laundry facilities were also impressive—I could go on and on about them.
The highlight of my stay was definitely the breakfast buffet at Abaca restaurant, which was one of the best hotel breakfast buffets I've had in recent memory. The food was top-notch! That alone would merit a return and a longer stay. I could eat there every day. My favorites included the variety of excellent bread (very good sourdough!), the vegetable frittata, and the baked eggs.
One thing that I think Citadines Cebu is doing better than the others I have stayed at is they'll let you use their amenities even after checking out. You can use the pool and the gym while waiting for your flight. This is especially useful when your flight is late in the evening, and you have spare hours to go around town. You can just go back to the hotel and freshen up in the pool showers for free. Something that everyone hotelier should take note of.
And did I mention the free delicious coffee (better than Starbucks!) at the lobby?
I would definitely return to Citadines Cebu.

Hotel response

Comment: January 31

Dear erwinked,
Thank you so much for your wonderful review! We're thrilled to hear that your first stay at an Ascott property, specifically Citadines Cebu, exceeded your expectations.
It's great to know that you found the room spacious and well-equipped with all the amenities you needed. We're glad you enjoyed the welcome treat and the handwritten note—it’s our way of making you feel at home.
We're delighted that you had a memorable breakfast experience at Abaca restaurant. Your compliments on the food, especially the sourdough bread, vegetable frittata, and baked eggs, are much appreciated.
We’re also pleased to hear that you found our policy of allowing guests to use amenities after checkout helpful. We strive to make your stay as convenient and comfortable as possible, even after you've checked out.
And yes, our coffee is a favorite among many guests, and we're happy you enjoyed it too!
We look forward to welcoming you back to Citadines Cebu for a longer stay. Safe travels and see you soon!
Best regards,
Rey Vergel Mulat
Residence Manager

Comment: Feb 25, 2025

Stayed in: Feb 2025

We enjoyed so much our stay. The rooms are very clean and comfortable, the staff are very professional and helpful. They offered us a packed breakfast as we had to leave before 6am, and also offered to use the facilities after checkout time to shower before going to the airport. We recommend it 100%

Comment: Feb 25, 2025

Stayed in: Feb 2025

This property is 6 years old and well maintained. Rooms are on the small side (we had a 1 BR suite), felt tight. Slippers are provided but very flimsy, no bathrobes. Kitchenette has all required items for 2 guests. Buffet breakfast was ok (Seda has better selection). We asked for latte and there was a surcharge! We did have a take away breakfast prepared for an early excursion and it was the best packed breakfast I've had!

Comment: Feb 24, 2025

Stayed in: Feb 2025

The bed was very small and wasn’t too comfortable, it was leaning on one side.
Otherwise everything was perfect.

Excellent location

4.5

Base Line Center, Juana Osmeña St, Cebu, 6000, Philippines|2.54 km from SM City Cebu

10 things to dowithin 2.26 km

2.55 km
2.32 km
2.38 km

Transportationwithin 2.77 km

1.13 km
2.77 km

Airportwithin 9.27 km

9.27 km

Check in and check out

Check in from:

14:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

2 years old and under

Children can use extra beds for free.

12 years old and over

Children can use extra beds for an additional charge of PHP 2300.0.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast price

C$21 (≈PHP 799.0)/person

Breakfast menu

Buffet.

Important information from the hotel

Please inform Citadines Cebu City of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of PHP 2000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. For more information regarding our pet policy, please contact the property directly.

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logocard logocard logo

Cash

Citadines Cebu City: FAQs

Yes, Citadines Cebu City does have a restaurant.
At Citadines Cebu City, you can check in from 14:00, and you'll need to check out before 12:00.
Yes, there is parking available at Citadines Cebu City.
Citadines Cebu City is 1.0 km away from Cebu city center.
Citadines Cebu City is in Cebu, Philippines and is 1.0 km away from Cebu city center.