Novotel Zhengzhou Convention Center

Name: Novotel Zhengzhou Convention Center
Address: Section A, Gelamu Building, No. 17 Shangwu Waihuan Road, Zhengzhou, 450008, China, Zhengzhou, Henan, 450008, China

Section A, Gelamu Building, No. 17 Shangwu Waihuan Road, Zhengzhou, 450008, China

+ 202

C$82

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Fast facts

Check in from:	14:00
Check out before:	12:00
Breakfast	Breakfast available
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

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WiFi

Parking

Air conditioning

Fitness Center

24-hour Front Desk Service

Restaurant

More about Novotel Zhengzhou Convention Center

Novotel Zhengzhou Convention Center

Located in Zhengzhou's central business district near Zhengzhou International Convention and Exhibition Center, the Novotel Zhengzhou Convention Centre Hotel (Zhengzhou Meihao Nuofute Jiudian) offers standards expected from this international hotel chain with a location ideal for those doing business in the city. The unique design of wuweixuan Chinese restaurant, the elegant dining environment and authentic delicacy, as well as the selected dishes from the surrounding cities, bring a unique dining experience. The nine private dining rooms with different styles are the best choice for your business activities and family gatherings. On offer are spacious, modern guestrooms equipped with all the standard amenities as well as international direct-dial phones, mini bars, in-room safes and Internet access. Modern meeting facilities in the hotel include a business center offering a variety of services. Events can be held in the hotel ballroom which can seat up to 400 people.

Ratings and reviews

Cleanliness4.5

Location3.9

Service4.3

Rooms4.4

Value4.2

Sleep quality4.5

Traveler reviews

Couple

Comment: Feb 2, 2025

Overall good hotel however the midnight snack is a bit deceiving as they did not provide much food. The auntie Guo ShuFen is very nice and provided us with lots of tea and water. Thank you!

Hotel response

Comment: Feb 3, 2025

尊敬的宾客：您好！非常荣幸您能选择入住郑州美豪诺富特酒店，并抽出您宝贵的时间分享您的入住感受，郑州美豪诺富特酒店一直致力于给每一位宾客提供家一样的入住体验，用心传递爱·真诚，在对客服务方面从未懈怠，我们为您的不愉悦的入住感受诚挚的致歉，已将您反馈的问题反应给相关部门跟进，您的意见和建议是我们进步的阶梯，欢迎您随时与我们交流提出宝贵意见，愿您工作顺心，生活顺意！谨启宾客服务经理

Group traveler

Comment: Apr 8, 2025

Poor hotels in Zhengzhou

1. FOM email is bogus, FOM Bill's email address is left on the website, but no one responded to the advance email negotiation; 2. Without paying attention to Platinum card membership rights, other Novotel and AccorHotels will upgrade suites for Platinum card members when room conditions allow, this Novotel room is especially large and does not rise, so it does not pay attention to the revenue contribution of direct sales channels and the contribution of loyal members; 3. Breakfast is mixed, there is no exclusive breakfast area for members, single menu, not timely replenishment, 9:00 to the restaurant is leftovers; 4. Ballroom takes on the MICE meeting team, runs against public resources, elevator lack of guidance, concierge team is bogus, often waiting in long lines for elevator; 5. Rates are not transparent, OTA agent channel booking shows 300+, not far from the 50% discount of Premium card, BAG appeals no door

Solo traveler

Comment: Nov 17, 2024

I had a wonderful stay at Novotel Zhengzhou, and I cannot recommend this hotel enough. The facilities were top-notch, the rooms were clean and comfortable, and the location was very convenient.
What truly stood out was the exceptional service provided by the staff, particularly Mr. Lee Li at the reception. From the moment I arrived, he went above and beyond to ensure I felt welcomed and comfortable. He was incredibly attentive, professional, and helpful with all my needs, making my stay hassle-free and enjoyable. I am deeply grateful for his support and kindness.
Thank you, Novotel Zhengzhou, for a fantastic experience! I will definitely be returning and recommending your hotel to others.
Feel free to personalize further if needed!

Hotel response

Comment: Nov 18, 2024

Dear guest, thank you for staying at Novotel Zhengzhou Convention Center. We are very happy to receive your satisfaction. Our goal is to create a comfortable stay experience for every guest, and your support is the driving force for us to continue moving forward. We look forward to your visit again ! Dear Guest Service Manager

Business traveler

Comment: Oct 31, 2024

The hotel facilities are old, the air conditioner is not cool at all, and the room is very hot. I found a staff to fix it, but it was useless. In the end, the whole broken electric fan was given to me. No matter what, it was still a five-star hotel. There was a middle-aged man with poor service attitude and treated customers differently.

Hotel response

Comment: Nov 1, 2024

Dear guest: It is our great honor for you to choose to stay at Novotel Zhengzhou Convention Centre. We sincerely apologize for not providing you with a good stay experience. Novotel Zhengzhou Convention Centre has always been committed to providing every guest with a home like stay experience, Regarding the issue you mentioned, we have reported it to the relevant department for follow-up. Please feel free to contact us at your convenience for specific opinions and suggestions. Best Regards！ Dear Guest Service Manager

Business traveler

Comment: Oct 20, 2024

There was a hole in the body towel. The front desk receptionist is a 4 star who doesn't speak English at all. Unfortunately. I waited for 1 hour to get into the room I reserved because the receptionist did not speak English. And very slowly

Hotel response

Comment: Oct 24, 2024